American
Bar Association
Forum
on the Construction Industry
Electronic Documents—Control and Legal Fine-Tuning
Carla
T. Ashley
Jones, Walker, Waechter,
Poitevent, Carrère & Denègre L.L.P.
Baton
Rouge, Louisiana
Michael
J. Whitcomb
Hurtado,
S.C.
Milwaukee,
Wisconsin
Presented
at the 2009 Fall Meeting
“The
Two-Way Street of Construction Counseling:
Learning
From the Ins & Outs”
October
15-16, 2009
Philadelphia, Pennsylvania
©2009 American Bar Association
Introduction
As construction industry clients
come to rely more heavily on technology to meet their scheduling and
communications needs, the means of generating electronically stored information
(“ESI”) on a construction project have evolved to include a plethora of
programs and products geared at project management and document control. The widespread use of email as a primary
means of communicating, as well as the use of portable and handheld devices to
facilitate faster transmission of electronic information, has simplified the
task of documenting construction projects.
But, as any construction entity that has been involved in litigation can
confirm, that simplification has not come without a cost. When parties fail to invest in the
implementation and enforcement of policies that limit the amount of ESI
generated and preserved during a construction project, the consequences, and in
particular, the cost of litigation, can be crushing.
Within any construction industry
company’s record retention policy and practice is the necessary control and
management of the exponential growth of ESI.
This paper will outline strategies that will enhance companies’
abilities to function effectively and efficiently, not only during the course
of a project, but perhaps more importantly in the event of litigation. Section one will focus on the types of ESI
that construction industry clients are most likely to generate throughout the
course of a construction project. Section
two will outline strategies for managing not only the magnitude, but also the
content of ESI generated in a project.
Section three will give insight on the legal consequences associated
with the handling of ESI, from the moment a client anticipates litigation to
the resolution of the suit by way of settlement or trial.
I. What is
ESI, and Where Does It Come From?
The increased use of digital
technology on construction projects has resulted in a shift away from the use
of file cabinets, archived boxes of documents, and rolls of construction plans,
to a more sophisticated, digitized system of maintaining and exchanging
information. From the use of computer
software for everything from estimating and takeoff, to project scheduling,
management, and closeout, the opportunity to create, convey, and store ESI
during the course of a construction project is virtually boundless. Add to that the development of systems based
on project object models, and the ubiquitous use of email in place of telephone
calls and face-to-face conversations, and you have a recipe for a potentially
overwhelming volume of digitally-stored information that must be timely
identified, collected, and processed in the event of a lawsuit.[1]
Whether it is routed through a
local, remote, or web-based server, email has become a major source of ESI on
most construction projects. It is true
that fewer paper documents may be generated when items of “traditional” written
correspondence are conveyed via email.
The fact remains, however, that much correspondence that traditionally
has been communicated by telephone or in-person conversations, is now conveyed
in writing, via email.[2] Email correspondence tends to be written less
carefully than other forms of written correspondence, and may contain incorrect
assumptions and legal conclusions, factual errors, personal opinions, or
offensive remarks that can be embarrassing or harmful if they are
disclosed. This trend may be
particularly disturbing when it results in the documentation, and later
discovery, of conversations that would otherwise be only a matter of memory.
Another source of ESI on
construction projects is the output (files and data) generated by project
delivery and management software. These
programs include Primavera, Procore, Omega, Proliance, Timberline, and Prolog. With each of these programs, users have the
option of overwriting files or creating new files each time the source file is
modified. In cases where users choose to
overwrite files, paper copies may be the only evidence of the precise way that
particular file evolved during the course of the project.
ESI may also be generated using
office suite software, the most common of which is Microsoft Office (Word,
Excel, Powerpoint, Access, and Schedule Plus).
As with project delivery and management software, users of these
programs have the option to overwrite work or save documents as new files,
thereby preserving prior versions of a document. A user’s ability to create new files by
modifying old information is one way in which ESI multiplies, often needlessly. By controlling the types of documents that
are stored or archived, a company can rid itself of ESI that is non-essential
to the business, and even avoid exposure to unnecessary risk in the event of
litigation.
The Legal
Framework for Managing ESI
Under Federal Rule of Civil
Procedure 37(e), “[a]bsent exceptional circumstances, a court may not impose
sanctions under these rules on a party for failing to provide electronically
stored information lost as the result of the routine, good-faith operation of
an electronic information system.”
Practically speaking, taking a proactive approach to the management of
electronically stored information is allowed under the Rules, so long as the
party acts in good faith.
“Good faith” in the context of
the operation of an electronic information system is not defined in the
Rules. The comments to the 2006
amendment to Rule 37, however, offer some guidance: “Good faith in the routine operation of an
information system may involve a party’s intervention to modify or suspend
certain features of that routine operation to prevent the loss of information,
if that information is subject to a preservation obligation.”[3] Thus, when a party reasonably should know
that ESI may be relevant to anticipated litigation, it must implement a
“litigation hold” to comply with the good faith requirements of Rule 37(f).[4] As one court recently explained:
Sanctionable spoliation of evidence occurs only when three prerequisites
are met. First, the altered or destroyed
evidence must have been relevant to the litigation. Second, the party must have been under a duty
to preserve the evidence at the time it was altered or destroyed. A party has a duty to preserve evidence during
litigation and at any time “before the litigation when a party reasonably
should know that the evidence may be relevant to anticipated litigation.” Finally, the spoliating party must have acted
with the requisite level of intent, which varies depending on the sanction
imposed. When dealing with adverse
inference charges, the sanction is only appropriate if the spoliator’s “willful
conduct resulted in [the evidence’s] loss or destruction.”[5]
II. Best
Practices
Ideally, ESI management program
will function such that relevant information will be made more easily
accessible, and most irrelevant information will have been purged from the
cache of data—all as a matter of routine—before a litigation hold is
implemented.
A construction industry company
faced with a lawsuit may be faced with the time-consuming and expensive task of
searching for information across hard drives, servers, and all manner of
removable media. Finding the data is the
first step, and it assumes that the relevant files have been properly saved,
and that they have not been destroyed—either accidentally or willfully—in
violation of preservation obligations.
The following steps serve as a primer for creating and implementing a
defensible ESI management plan.
A. Identify a Person or Team of People to
Create a Data Map
ESI may be maintained by a
company on its own internal servers, backup tapes, or other data storage
devices. Data also may be stored outside
the company, either through processes like cloud computing, through application
service providers, or on online archive storage facilities. Once a company
identifies a person or team of people with the requisite expertise to identify
(1) the places where ESI is stored, and (2) whether that arrangement
sufficiently meets the needs of the organization, then the organization should
create a data map that identifies the sources and location of all the ESI generated,
conveyed, and stored by the company. Because this exercise can be highly
technical, the expertise of an experienced ESI consultant may prove helpful
during this process.
B. Identify Locations of ESI
To start, companies should
identify the sources of electronic data utilized by the company, as well as the
places where the data is stored. The
following inquiries should be made:
o archived email
o active email
o current and former
employees/users
§
instant messaging
§
document management systems (e.g. Worldox, Xerox Docushare, Interwoven,
Hummingbird)
§
CD-ROMs and/or DVDs
§
floppy disks
§
USB drives (also called flash drives or thumb drives)
§
voice-activated dictation or other digital dictation devices/software
§
project/practice management applications
§
time and billing/accounting applications
§
projection, forecasting, and modeling applications
§
facsimiles (transmitted and received)
§
contact management applications
§
data mining, searching, and retrieval applications
§
paging devices
§
GPS navigation systems
§
MP3 players or other audio systems
§
cellular phones (including voicemail and text messages)
o Are cell phones provided or
supported by the company?
o If so, what individuals or groups
of employees are provided cell phones?
§
PDAs (including email, voicemail, and text messages)
o Are personal digital assistants
provided or supported by the company?
o If so, what individuals or groups
of employees are provided PDAs?
§
off-site storage location (applicable for both paper and electronic
copies of potentially responsive documents and information)
o Hosting sites
o Third-party vendors providing
back-up services
o Backup tapes and other tape
drives or removable disk cartridges
o Types? (e.g., DLT, AIT, Mammoth,
4mm, 8mm)
§
home and office voicemail systems, integrated and non-integrated
(answering machines)
§
servers, including those that may have been replaced (thus still active)
during the relevant timeframe
§
internet and intranet pages
§
Enterprise Resource Planning (ERP) software (e.g., SAP, Oracle Fusion)
§
work stations available to multiple users
·
Any other electronic storage devices or systems?
C. Implement and Enforce a Document
Retention Policy
Barring
any legal requirements, the legal standard for retention is
“reasonableness.” The destruction of
documents in the ordinary course of business as part of a reasonable and
consistently executed document retention policy adopted in good faith is a
valid justification for a company’s failure to produce these documents in later
litigation or in a regulatory investigation. If a company has an ad hoc policy,
or no policy at all, any document destruction it undertakes could be considered
suspect. Although an ESI management plan
should not be adopted for the purpose of destroying damaging documents, there
is an indirect benefit of a policy adopted for other purposes—it will rid the
company of potentially damaging ESI that is unnecessary to the continuation of
the company’s business.
A retention plan should detail
how data should be maintained, when it should be archived and in what format
(such as back-up tapes) and how it should be destroyed. The policy should set forth where the data is
to be stored (in-house or offsite), and who will be responsible for consistent
and continuous enforcement of the policy.
“Cloud computing” entails storage of active data by a third-party
provider; the data can then be accessed remotely by an organization. It is
important to remember that the Federal Rules of Civil Procedure and similar
state statutes require corporations to modify retention procedures to safeguard
data that may be relevant in a litigation context when instructed to do so by
counsel; thus, the proper procedure for implementing a “litigation hold” should
be expressly set forth in the retention plan.
The key to effective ESI
management is advanced planning that is specific to the organization’s
needs. Following the above steps will
serve as a guide to creating a data management plan that will ultimately cut
discovery costs and defend a construction industry company’s retention actions
in court
Project Management
Software
Project management software helps
construction firms better manage their projects for on-budget, on-time
completion. A core capability is
document control, with which project managers can control change orders, RFI’s
and submittals. Complete systems also
integrate a calendar or construction project scheduling software capability. A project “dashboard” can provide a summary
view, giving project managers insight into the status of each job, and helping
them quickly react to delays or cost overruns. Other available features are on-premise systems
or on-line project management systems that are deployed over the Web.
III. Discovery and
Electronically Stored Information
The Litigation Hold
When a party reasonably believes litigation is likely to occur, or when it should know that evidence in its possession may be relevant to future litigation, that party must enact a “litigation hold” by suspending its record management program, including its document retention/destruction procedures.[6] This duty applies whether the party is a defendant or plaintiff. While it is an acceptable practice to routinely destroy documents and ESI in a records-management program, an organization, and its attorneys, may face severe penalties if it fails to cease destruction of the documents and ESI once litigation is on the horizon.[7] An organization typically accomplishes this hold by establishing an appropriate alternate data storage location, and then downloading each pertinent type of record from all available data sources.
The landmark case on the duty to preserve ESI is Zubulake v. USB Warburg, LLC.[8] In Zubulake, the plaintiff brought suit against UBS Warburg alleging gender discrimination and illegal retaliation. Dissatisfied with UBS’s initial production of ESI in response to her discovery requests, she claimed that key evidence, consisting of internal UBS email, existed only on archived back-up tape and other storage media. Zubulake moved to compel UBS to produce the email at its own expense. UBS responded that the cost of restoring its archived email would be about $175,000, not including the cost associated with an attorney review of the email prior to production.
The Zubulake IV court addressed a motion for sanctions in which the plaintiff alleged that during the court-ordered back-up tape restoration process, several of the back-up tapes had been lost, and a number of individual email messages had been deleted after UBS ordered its employees to preserve such materials. In discussing the duty to preserve the missing back-up tapes, the court explained:
A party or anticipated party must retain all relevant documents (but not multiple identical copies) in existence at the time the duty to preserve attaches, and any relevant documents created thereafter. In recognition of the fact that there are many ways to manage electronic data, litigants are free to choose how this task is accomplished. For example, a litigant could choose to retain all then-existing backup tapes for the relevant personnel (if such tapes store data by individual or the contents can be identified in good faith and through reasonable effort), and to catalog any later-created documents in a separate electronic file. That, along with a mirror-image of the computer system taken at the time the duty to preserve attaches (to preserve documents in the state they existed at that time), creates a complete set of relevant documents. Presumably there are [sic] a multitude of other ways to achieve the same result.
The scope of a party’s preservation obligation can be described as follows: Once a party reasonably anticipates litigation, it must suspend its routine document retention/destruction policy and put in place a “litigation hold” to ensure the preservation of relevant documents. As a general rule, that litigation hold does not apply to inaccessible backup tapes (e.g., those typically maintained solely for the purpose of disaster recovery), which may continue to be recycled on the schedule set forth in the company’s policy. On the other hand, if backup tapes are accessible (i.e., actively used for information retrieval), then such tapes would likely be subject to the litigation hold.[9]
To ensure that an opposing party complies with its duty to preserve records and to identify specific records or location of records to be preserved, litigants should send a preservation letter to the opposing party as soon as litigation commences. While the organization and structure of an opposing party’s records may be unknown, the scope of the preservation letter may be narrowed by understanding the nature of the parties’ relationship and the dispute. In addition to putting the opposing party on notice of what data should be preserved, the preservation letter should also request a conference where the parties can agree on a procedure for production of ESI.
Spoliation
Besides identifying the scope of the available records and ESI to be preserved, the preservation letter may also help establish a spoliation claim in the event that an opposing party destroys ESI that was within the scope of documents and information described in the preservation letter. The doctrine of spoliation applies where a party 1) has destroyed evidence 2) that is relevant to 3) pending or reasonably foreseeable litigation.[10] While a party may, in good-faith in its normal practice, routinely destroy ESI and other records, a court may impose sanctions and remedies for the destruction of evidence if litigation is reasonably foreseeable.[11]
Even if a party cannot preserve the evidence because it is not in its control, the party still has an obligation to give the opposing party notice of the potential for evidence destruction.[12] If an organization exercises control or had the opportunity to exercise control after the need to preserve evidence existed, the organization could be liable for a spoliation claim if it failed to preserve the records.[13] For example, a general contractor may be liable for spoliation of evidence if it fails to inform its subcontractors that litigation with the owner is reasonably likely and a subcontractor, through its normal course of business, destroys ESI relevant to the claim. The subcontractor could be found liable as well, assuming that litigation was reasonably foreseeable.
The penalty for spoliation can be severe, and proving the claim is much easier if ESI, rather than paper records, is destroyed, because of the nature of the data. Depending on the jurisdiction, spoliation can be treated as either a discovery violation, or as an independent cause of action. If a court determines an organization failed to preserve or destroyed evidence and discoverable documents, including ESI, the court’s inherent powers and the rules of procedure allow considerable discretion in deciding whether the organization’s actions should be punished.[14] If spoliation occurs in a jurisdiction where it is seen as a discovery abuse, the penalty could be 1) dismissal of the offending party’s claim, 2) a default judgment against the offending party, 3) a directed verdict, 4) imposition of monetary sanctions, 5) a finding of criminal contempt, or 6) suppression of evidence. Spoliation can also be grounds for the court to allow the finder of fact to make an adverse inference, or implied admission that an organization’s position is weak.[15]
Developing a Discovery Plan
Unlike discovery of traditional paper-based records, ESI discovery can be much more burdensome, not only because of the volume of digital information created in a construction project, but also because of the costs of preserving, reviewing and indexing the records. Internal planning for ESI discovery should occur as soon as litigation threatens, especially if an organization has not created an electronic records management plan. Once suit has been filed, not only should litigants send a preservation letter to all opposing parties, but they also should consider seeking a protective order from a court that ensures preservation of evidence. An organization may also want to consider the following suggestions for making a good-faith effort to preserve potentially relevant evidence:
· Download information from websites and preserve it in a useable format.
· Seek out information about the other party’s computer and record management systems with interrogatories, including the location of ESI and the software and hardware necessary to view the ESI in a raw format.
· Determine who provided, designed, and maintains opposing parties’ information systems and depose these individuals to learn about the structure of the opposing party’s computer systems.
· Obtain ESI as it exists in the computer systems of the responding party to ensure you can observe the metadata.
· Create backup copies of ESI to preserve native format.
· Organize and manage ESI after it is obtained. There are several commercial products available that will help organize the data.
· If there is reason to believe that records are being withheld by an opposing party, consider retaining a forensic computer expert to assist.
Rule 26(f) Discovery Conference
Under the 2006 amendment to Fed. R. Civ. P. 26(f), a pretrial conference must now include discussion of issues relating to ESI. Specifically, Fed. R. Civ. P. 26(f) provides for the following topics of discussion during the conference:
· A plan for discovery
· Disclosure and preservation of ESI
· Sources of ESI from which the clients are and are not producing information.
· What ESI will be included in the search for relevant documents
· What ESI the clients have that will not be searched
· The form of production to opposing counsel, including the production of metadata
· Privilege issues, such as including a claw-back agreement in a court order
· The type of case and the amount at risk.
Both sides must confer, and counsels’ communications may be considered by a court in determining whether the parties acted in good faith if a discovery dispute arises later.[16] In jurisdictions without a conference requirement, a conference to plan for discovery can still be helpful to both sides.
The importance of cooperation among counsel in conducting a Rule 26(f) conferences was highlighted in the recent decision of William A. Gross Constr. Assocs., Inc. v. Am. Mfrs. Mut. Ins. Co.[17] In this multi-million dollar construction litigation, a non-party to the suit agreed to produce electronic documents, but objected to the search terms both parties proposed. In finding that the “lawyers design[ed] keyword searches in the dark, by the seat of the pants,” the court issued a “wake-up call” to attorneys about the need to effectively design search terms used in e-discovery. The court went on to reference a series of recent decisions as guidance for searching ESI for relevant documents.[18] The court also endorsed the “Cooperation Proclamation” from the Sedona Conference® and noted that cooperation and transparency in all aspects of preservation and production of ESI is a requirement, not just an aspiration. Finally, the court stated that counsel must carefully craft appropriate keyword searches with input from pertinent custodians, concluding that, “[I]t is time that the Bar – even those lawyers who did not come of age in the computer era – understand this.”
More than Meets
the Eye: Metadata, Attorney Work-Product,
and Privilege
“Metadata” typically refers to
draft language, editorial comments, and other deleted matter retained by
computer programs, as well as information describing the history, tracking, or
management of an electronic file.[19] Although metadata may not be readily
recognizable when an electronic document is printed, it may be requested by an
opposing party during discovery.[20] Metadata may show information such as (1) who
accessed a particular item of ESI, (2) the dates and times the ESI was accessed
or modified, and (3) the individuals to whom ESI was distributed.
Unless it is removed, metadata may reveal work-product or attorney-client privileged communications. For instance, multiple individuals may edit a contract between an owner and contractor before it is presented to third parties for further negotiations. Each variation of a contract can show the development and strategy of the contract preparation, especially if counsel annotated the document with electronic comments. Unless the document is “scrubbed” before it is provided to third parties, this information will be accessible. Because scrubbing metadata from documents during the course of discovery could be considered spoliation, it is a better practice to make scrubbing metadata a routine business practice.[21]
Managing E-Discovery Costs
The cost to process, host, review, and produce ESI can have a significant impact on the strategy a party employs in litigation, particularly where there the amount of ESI is substantial. The first step in managing the process effectively is to identify the framework within which the e-discovery process will take place. Where only a small amount of ESI is relevant to the case, there may be no need to employ a third-party vendor to assist with the processing, hosting, and production. However, where there is a significant amount of potentially relevant ESI, the prompt identification of an e-discovery service vendor that can perform the necessary administrative e-discovery functions for a reasonable price is imperative.
Because e-discovery vendors’ services vary wildly in terms of the features and services included in any given “package,” it is important to solicit bids from multiple vendors, and then carefully compare the component services and corresponding costs for each one. Whereas some vendors may charge by the gigabyte without regard to the types of data being collected, processed, and hosted, other vendors may distinguish between certain types of data and charge a premium for processing more challenging media, such as back-up tapes. Similarly, some vendors may provide software that is compatible with all of the data and output forms required for the project, and others may offer only limited software applications. Finally, vendors may offer multiple services for a flat rate and charge by the hour or gigabyte for additional services, such as keyword filtering, deduplication, and preparation of production load files. By delving into the specific services that are covered for a flat rate, as opposed to by-the-service arrangements, clients are better able to find an e-discovery vendor that can meet their litigation needs, without making the process a cost-prohibitive endeavor.[22]
Inadvertent Production
During the course of discovery, the digital information exchanged can be voluminous; it is quite possible, and even likely, that a document containing privileged information will be produced, even with extensive privilege review. Although Fed. R. Civ. P. 26(b)(5) contains a “claw-back” provision, or a mechanism for returning, sequestering, and destroying privileged ESI, it is prudent to incorporate a claw-back agreement via court order to mitigate the risk of inadvertent waiver.[23] The Rule 26 claw-back provision requires that if a party produces ESI it later claims is protected by the attorney-client or work-product privilege, the party must notify the receiving party and provide a basis for the claim before the privileged ESI will be returned.
Not Reasonably Accessible ESI
Certain forms of ESI may not be easily located and retrieved, such as databases produced from software and hardware that are no longer is used in the industry. Also, there are situations where a responding party may have to expend a substantial cost just to determine if the information available is responsive. Fed. R. Civ. P. 26(b)(2)(B) addresses these difficulties. The Advisory Committee stated:
The volume of—and the ability to search—much electronically stored information means that in many cases the responding party will be able to produce information from reasonably accessible sources that will fully satisfy the parties’ discovery needs. In many circumstances the requesting party should obtain and evaluate the information from such sources before insisting that the responding party search and produce information contained on sources that are not reasonably accessible. If the requesting party continues to seek discovery of information from sources identified as not reasonably accessible, the parties should discuss the burdens and costs of accessing and retrieving the information, the needs that may establish good cause for requiring all or part of the requested discovery even if the information sought is not reasonably accessible, and conditions on obtaining and producing the information that may be appropriate.[24]
Amended Fed. R. Civ. P. 26(b)(2)(B) creates a two-tier analysis of the ESI to determine whether it is discoverable. Tier I requires that a party must provide discovery of relevant, and reasonably accessible ESI, and it recognizes that “[e]lectronic storage systems often make it easier to locate and retrieve information,” and this should be “taken into account in determining reasonably the scope of the discovery.”[25]
Tier II ESI “can be accessed only with substantial burden and cost.” The burden is on the responding party to “identify and provide enough detail to enable the requesting party to evaluate the burdens and costs of providing the discovery and the likelihood of finding responsive information on the identified sources.”[26] Sources that may not be reasonably accessible include:
· ESI that has been deleted, but still physically exists on a hard drive and can be restored using forensic techniques;
· Backup tapes that are not used as active data stores;
· Data from obsolete systems;
· ESI that requires specific software and/or hardware to access and the license for such use has a substantial cost.
The advisory committee did not specify precisely what ESI is “not reasonable accessible.” There are guideposts in the jurisprudence, however, that define more clearly the parameters of what is reasonably accessible ESI. For example, the Zubulake series of decisions addressed the issue in terms of whether the ESI was kept in an accessible or inaccessible format.[27] The Zubulake court designated five categories of electronic data on a continuum from most to least accessible, and then used that model in determining whether or not the requested discovery was unduly burdensome or expensive.[28]
The most accessible forms of ESI are those which do not need to be restored or manipulated to be usable, such as active or online data, near-line data, and offline storage or archives. Online data includes data or material which is actively being created, received and processed, or stored on the hard drive of a computer. An example of near-line data is a CD-ROM, or other electronic storage system that houses removable media. The third category of what the Zubulake I court characterized as reasonably accessible ESI, offline storage or archives, is exemplified by removable optical disk or magnetic tape media that are used to make disaster copies of records where the likelihood of retrieval is minimal.[29]
In contrast, ESI that must be restored, reconstructed, or defragmented is considered to be the least accessible under Zubulake I. These types of ESI, which consist of backup tapes and erased, fragmented, or damaged data, are more costly to retrieve and review, and may be outside of the scope of ESI a party is obligated to produce under Rules 26 and 45.[30] In the case of backup tapes, the data is stored sequentially, meaning that in order to read any particular block of data, one must first read all of the preceding blocks of data. ESI that fits into the least accessible category on the Zubulake I continuum includes erased, fragmented, or damaged data. It is only after significant processing that this type of ESI can be retrieved and reviewed, meaning it is the most likely to be deemed “not reasonably accessible” in a discovery dispute.
Importantly, as the Rule 26 Advisory Committee’s Notes warn, “A party’s identification of sources of electronically stored information as not reasonably accessible does not relieve the party of its common-law or statutory duties to preserve evidence.” The Notes also state that “the circumstances of each case” are relevant in the determination of whether a responding party is obligated to preserve unsearched sources of potentially resopnsive information that it believes are not reasonably accessible. This, the Committee concludes, is the reason why an early discussion of e-discovery issues is “often useful” in that determination. A prudent attorney, then, should give serious consideration advising clients to err on the side of caution when making a determination of what “inaccessible” ESI can be destroyed when the client is under a continuing duty to preserve evidence.
IV. Conclusion
Failing to control the types and volume of ESI generated during a project can greatly increase the cost of litigation, and in some situations, it may even dictate the outcome of a case. Where parties are proactive in anticipating and addressing the issues that commonly arise during litigation as it relates to the creation, use, storage, and/or destruction of ESI, the investment of time and money can pay off huge dividends in the event that litigation does ensue.
[1] The Impact of E-Discovery on Records and Information Management, Systec Systems Technology Newsletter, Vol. 6, No. 3 (2007), http://www.systecgroup.com/admin/sysadmin/newsletterdoc/0/Vol_6_3.pdf (99 percent of all documents are created electronically; 32 percent of IT professionals, and 93 percent of corporate counsel, rate their companies as unprepared to meet e-discovery requests).
[2] Zachary Wang, Ethics and Electronic Discover: New Medium, Same Problems, 75 Def. Couns. J. 4 (2008) (“More than 90% of all corporate information is electronic; North American businesses exchange over 2.5 trillion emails per year…and, on average, a 1000-person corporation will generate nearly 2 million emails annually.”) (citations omitted).
[3] Fed. R. Civ. P. 37(f) cmt. to 2006 amendments.
[4] Id.
[5] Nucor Corp. v. Bell, 251 F.R.D. 191, 195 (D.S.C. 2008) (citations omitted).
[6] Fed. R. Civ. P. 37; Bd. of Regents v. BASF Corp., 2007 WL 3342423 (D. Neb. Nov. 5, 2007) (when responding to request for production of documents, counsel are required to direct conduct of thorough search for responsive documents with due diligence and ensure all responsive documents under the “custody or control” of the client are produced, unless otherwise protected from discovery); Zubulake v. UBS Warburg LLC, 220 F.R.D. 212, 216-18 (S.D.N.Y. 2003) (hereinafter “Zubulake IV”); Kronish v. United States, 150 F.3d 112, 126 (2d Cir. 1998).
[7]; In re Sept. 11th Liab. Ins. Coverage Cases, 243 F.R.D. 114 (S.D.N.Y. 2007) (district court’s imposition of $500,000 in sanctions against insurer and its attorneys, jointly and severally, in insurance coverage litigation for discovery violations was appropriate); Cache la Poudre Feeds, LLC v. Land O’Lakes, Inc., 244 F.R.D. 614 (D. Colo. 2007) (monetary sanctions imposed on party whose attorneys failed to properly discharge obligation to oversee defendant’s discovery and retention requirements); U.S. v. Philip Morris USA, 327 F. Supp. 2d 13, 26 (D.D.C. 2004) (defendant required to pay $2,750,000 for its non-compliance with company document retention policies and a court order addressing evidence preservation); Zubulake v. USB Warburg LLC, 229 F.R.D. 422 (S.D.N.Y. 2004) (hereinafter “Zubulake V”); Bradley v. Sunbeam Corp., 2003 U.S. Dist. LEXIS 14451 (N.D.W.V. 2003) (attorney sanctioned $200,000 for assisting client with document destruction and continuation of document destruction policy after receiving notice of litigation).
[8] Zubulake IV, 220 F.R.D. 212.
[9] Id. at 218.
[10] See Sampson v. City of Cambridge, 251 F.R.D. 172, 179 (D. Md. 2008); Silvestri v. General Motors Corp., 271 F.3d 583, 590 (4th Cir. 2001); Zubulake IV at 216; Barsoum v. NYC Housing Auth., 202 F.R.D. 396, 399 (S.D.N.Y. 2001).
[11] See, e.g. Conderman v. Rochester Gas & Elec. Corp., 262 A.D.2d 1068, 1070, 693 N.Y.S.2d 787 (4th Dept. 1999); Perez-Velasco v. Suzuki Motor Co. Ltd., 266 F. Supp. 2d 266, 268 (D.P.R. 2003).
[12] Silvestri, 271 F.3d 583, 591 (4th Cir. 2001).
[13] Dardeen v. Kuehling, 801 N.E.2d 960 (Ill App. 5th Dist. 2003).
[14] See Fujitsu Ltd. v. Federal Exp. Corp., 247 F.3d 423, 436 (2d Cir. 2001) (determination of appropriate sanction is confined to sound discretion of trial judge and is assessed on a case-by-case basis); Zubulake v. UBS Warburg LLC, 2004 WL 1620866 (S.D.N.Y. 2004).
[15] See Beard Research, Inc. v. Kates, 2009 WL 1515625 (Del.Ch. May 29, 2009) (where discovery abuses led the plaintiffs and their IT expert on a “wasteful wild goose chase,” the court granted an adverse inference sanction with regard to an allegedly incriminating presentation, and awarded attorneys’ fees and expenses associated with the sanctions motion); Scott v. IBM Corp., 196 F.R.D. 233, 248 (D. N.J. 2000).
[17] 2009 WL 724954 (S.D.N.Y. Mar. 19, 2009).
[18] Id. at *3, citing Victor Stanley, Inc. v. Creative Pipe, Inc. 250 F.R.D. 251 (D. Md.
2008); United States v. O'Keefe, 537
F.Supp.2d 14 (D.D.C. 2008); Equity
Analytics, LLC v. Lundin, 2008 U.S. Dist. LEXIS 17407 (D.D.C. Mar. 7,
2008); and In re Seroquel Products
Liabilitiy Litig., 244 F.R.D. 650 (M.D.Fla. Aug. 21, 2007).
[19] Understanding Metadata, National Information Standards Organization, (NISO 2004), http://www.niso.org/standards/resources/UnderstandingMetadata.pdf.
[20] Fed. R. Civ. P. 26(f)(3) requires the parties to discuss “issues related to disclosure or discovery of electronically stored information, including he form or forms in which it should be produced.” If the parties agree that they will produce metadata, it requires the parties to produce ESI in its “native format,” as opposed to producing paper copies of the ESI.
[21] See Williams v. Sprint/United Mgt. Co., 230
F.R.D. 640 (D. Kan. 2005).
[22] For a comprehensive discussion of the considerations relevant to choosing an e-discovery vendor, see Marla S.K. Bergman and Steven C. Bennett, Managing E-Discovery Costs: Mission Possible, 20 Practical Litigator 4 (2009).
[23] See Hopson v. Mayor & City Council of Baltimore, 232 F.R.D. 228, 240 (D.Md. 2005).
[24] Advisory Committee Note to 2006 Amendment to Rule 26.
[25] Id.
[26] Id.
[27] Zubulake v. USB Warburg, 217 F.R.D. 309, 318-319 (S.D.N.Y. 2003) (hereinafter “Zubulake I”).
[28] Id. at 318.
[29] Id. at 319.
[30] Although the general rule under the Zubulake analysis is that back-up tapes are not reasonably accessible, the court in Omnicare, Inc. v. Mariner Health Care Mgmt. Co. recently held that data stored on backup tapes are not necessarily non-reasonably accessible, and that the defendant had not adequately demonstrated that the emails were not reasonably accessible. However, because the court was not convinced that relevant data would be retrieved from restoration of the backup tapes, it ordered production from the defendant’s active data stores in order to assess the likelihood of finding relevant data on the backup tapes, noting that it found no impropriety in the defendant's data retention policy. 2009 WL 1515609 (Del.Ch. May 29, 2009).